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Because of
the differences between simple answering service accounts and more complex call
center applications, CALLogistix and our answering center MessagePlex can facilitate
accounts from a simple solution to the most complex call center process. Below
is a list of the various services that CALLogistix and MessagePlex can handle,
please click on the CALLogisitx or MessagePlex link once you have determined
which company best fits the description of your needs:
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Technical
Support
Database Applications
IVR
Customer Relationship Management
Reservation Lines
Market Research
Information and Referral Lines
Crisis Management Support
Dealer Locator Service
Help Desk Applications
Customer Surveys
Web-Based Call Center Applications
High Call Volume Accounts
Web Chat
Client Relationship Management
Unified Messaging
Direct Response
Contact Center
Live Agent Chat
Web Agent Chat
E-Commerce Transaction Support |
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General Message
Taking
Paging
Dispatching of Employees
Voicemail
Unified Messaging
Medical Answering
Emergency On-Call
Dispatching of Employees
General Message Delivery
Alpha Pager Messaging
Automated Messaging
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